hbajje believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, resources, and commitments we have in place to help every player in Bangladesh gamble safely and within their means.
Our Commitment to You
hbajje provides every registered player with a comprehensive suite of responsible gaming tools directly accessible from your account settings. These features are available around the clock and are designed to keep your gambling experience balanced and enjoyable.
Set a daily, weekly, or monthly deposit cap on your hbajje account to ensure you never spend more than you are comfortable with. Once a limit is active, it takes effect immediately for reductions and after a 24-hour cooling period for increases — giving you meaningful control over your spending.
If you feel that gambling is becoming difficult to control, hbajje's self-exclusion tool allows you to suspend your account for a defined period — from 30 days up to permanent closure. During self-exclusion, you will not be able to deposit, bet, or receive promotional communications from hbajje.
A time-out is a short-term break from gambling. hbajje's time-out feature lets you pause your account for 24 hours, 48 hours, one week, or up to 30 days without permanently closing it. This is ideal if you simply need a breather and wish to return to the platform after a clear break.
hbajje's reality check feature sends you periodic on-screen notifications reminding you how long you have been playing and how much you have wagered in the current session. You can set reminder intervals from 15 minutes to 2 hours, keeping you aware of your activity without interrupting your experience.
In addition to deposit limits, hbajje allows you to set a maximum loss threshold for a given time period. If your net losses reach your configured limit within that period, further wagering is paused until the period resets, preventing a single bad session from causing disproportionate financial impact.
Our responsible gaming support team is available around the clock. If you are concerned about your own gambling or that of someone close to you, contact hbajje directly at [email protected]. All responsible gaming enquiries are treated with strict confidentiality and handled with care and professionalism.
Step-by-Step Guidance
Managing your responsible gaming preferences on hbajje is straightforward. Follow the steps below to access and configure the tools available on your account.
Navigate to the hbajje Login page and sign in with your registered credentials. All responsible gaming tools are accessible from within your personal account dashboard after successful login.
Once logged in, go to your Account Settings or Profile section. Look for the "Responsible Gaming" or "Player Protection" sub-menu, which contains all available limit and restriction tools.
Choose from deposit limits, loss limits, session time limits, reality check intervals, time-out periods, or self-exclusion. Each tool has a clear description and configuration options.
Enter your desired limit amounts or time periods. Deposit and loss limits can be set in Bangladeshi Taka (৳). For time-based tools, choose your preferred duration from the available options.
Review and confirm your selections. Reductions to limits take effect immediately. Any request to increase a limit or lift a restriction is subject to a mandatory 24-hour cooling-off period before it becomes active.
If you encounter any difficulty accessing these tools, or if you wish to request a self-exclusion that cannot wait, contact our team immediately at [email protected]. We will action urgent responsible gaming requests as a top priority.
Know the Signs
Problem gambling can affect anyone, regardless of age, income, or experience. Recognising the warning signs early is the most important step toward getting help. If any of the following statements apply to you or someone you know, we strongly encourage reaching out for support.
Ask yourself honestly whether any of the following apply to your gambling behaviour right now:
If you answered yes to one or more of the above, please contact hbajje support at [email protected] or use the self-exclusion tool in your account settings immediately.
Continuing to gamble specifically to recover money that has already been lost is one of the most common and dangerous patterns of problem gambling behaviour.
Feeling the need to conceal how much time or money you spend gambling from people close to you is a significant warning sign that gambling has moved beyond entertainment.
Using money set aside for essential expenses — rent, groceries, bills — to fund gambling, or borrowing money specifically to gamble, indicates a serious problem requiring immediate attention.
Gambling to escape stress, anxiety, depression, loneliness, or other negative emotions rather than for entertainment is a strong indicator that gambling is becoming a coping mechanism rather than a leisure activity.
Arguments with family members, friends, or colleagues about gambling frequency or money lost to gambling, or neglecting personal responsibilities because of gambling sessions.
Repeatedly attempting to cut down or stop gambling but finding it impossible to do so, or experiencing strong urges to gamble that are difficult to resist even when you intend to stop.
In Depth
The following accordion provides a detailed explanation of each responsible gaming feature available on the hbajje platform, including how each tool works, when it takes effect, and how to request changes.
A deposit limit restricts the total amount you can deposit into your hbajje account within a defined calendar period — daily, weekly, or monthly. You can set multiple limits simultaneously (for example, a daily limit of ৳2,000 and a monthly limit of ৳30,000).
How it works:
Self-exclusion is the most powerful responsible gaming tool available. It fully suspends your ability to access and use your hbajje account for a period you choose. During self-exclusion, hbajje will close your account to deposits, bets, and withdrawals (except for existing balances, which are returned), and remove you from all marketing communications.
Available exclusion periods:
Self-exclusion cannot be reversed before the selected period expires. If you select permanent self-exclusion, re-opening your account requires a formal review process and a minimum 12-month waiting period. To request self-exclusion, use the account settings panel or email [email protected] — urgent requests are processed within 24 hours.
A time-out is a shorter, temporary break from gambling that does not permanently close your account. It is suitable for players who recognise they need a pause but do not feel they require full self-exclusion. During a time-out, your account is suspended for all gambling activity but will automatically reactivate when the selected period ends.
Available time-out durations:
Time-outs are activated immediately and cannot be shortened once set. After a time-out expires, you may resume normal account activity. Activate time-outs via your account settings or by contacting [email protected].
Reality checks are on-screen notifications that appear at regular intervals during your play sessions, reminding you of the time you have been playing and a summary of your net session result. These notifications are designed to interrupt automatic play behaviour and encourage conscious decision-making about whether to continue.
Configurable intervals:
When a reality check notification appears, you have the option to continue playing or end your session. This feature is entirely player-controlled and can be adjusted at any time in your account settings.
A loss limit caps the maximum net loss you can sustain within a given period. Unlike a deposit limit, which restricts how much you put into your account, a loss limit directly caps gambling losses and pauses play once that threshold is reached, regardless of remaining account balance.
Key details:
Remember: All responsible gaming tools are available free of charge to every registered hbajje player. You are never penalised for using them, and activating a limit does not affect the legitimacy of your account or your ability to withdraw existing funds. hbajje actively encourages all players to configure at least one tool as part of their account setup.
Age Verification Policy
hbajje operates an adults-only platform. We enforce a strict minimum age of 18 years for all registered players. No individual under the age of 18 may open an account, make a deposit, place a bet, or access any casino game or sports betting market on hbajje.biz.
All new registrations are subject to mandatory Know Your Customer (KYC) verification, which includes confirming the player's date of birth against government-issued identity documentation such as a National ID card or passport. hbajje will not activate any account until age verification is successfully completed.
If hbajje reasonably suspects that an account holder may be under 18, the account will be suspended immediately pending re-verification. Any funds deposited during this period will be held securely and returned if the underage status is confirmed.
Parents and Guardians: If you believe a minor in your household may be accessing hbajje, please contact us immediately at [email protected]. We also recommend using parental control software such as Net Nanny, Qustodio, or your internet service provider's filtering tools to restrict access to gambling websites on shared devices.
Access to hbajje is strictly prohibited. Accounts found to belong to underage users will be permanently closed and any deposits returned.
Adults aged 18 and above may register and play on hbajje, subject to full KYC verification and adherence to the Terms & Conditions.
Every player must submit valid identity documentation before deposits and withdrawals are enabled. Age verification is non-negotiable.
Keep your hbajje login credentials secure and never share them with another person, especially with anyone who may be under 18.
The hbajje Pledge
Responsible gaming is not just a compliance obligation at hbajje — it is a core value embedded in how we design our platform, market our services, and interact with our players across Bangladesh. Below is a summary of hbajje's firm commitments to you.
hbajje does not direct promotional communications at players who have self-excluded, set strict limits, or shown patterns consistent with problem gambling. Our marketing always includes clear responsible gaming messaging and the 18+ age restriction.
Every responsible gaming tool on hbajje will remain available in your account settings at all times, free of charge, and without requiring you to contact support to activate protective measures.
hbajje's platform uses automated monitoring to identify gameplay patterns that may indicate problem gambling — such as extended sessions, rapid loss chasing, or sudden increases in deposit frequency — and will proactively reach out to affected players.
Any player who contacts hbajje regarding a gambling problem will be treated with empathy, professionalism, and without judgement. Responsible gaming requests are escalated to a dedicated team and processed as a priority above all other support tasks.
hbajje ensures that all games display accurate return-to-player (RTP) percentages and clearly communicate that outcomes are determined by certified random number generators (RNG). There are no guaranteed wins on any game.
Where hbajje identifies or is notified of a player who may benefit from external support, we will provide signposting to appropriate professional resources and encourage players to seek help beyond what the platform can offer.
Get Help Today
If gambling has stopped being fun and is causing harm to your finances, relationships, or mental health, please reach out. The most important step is acknowledging that help is needed — everything else can follow from there.
Email our responsible gaming team at [email protected]. Describe your situation and we will respond within one business day with a clear action plan, including activating any tools you need immediately.
Log in to your hbajje account and navigate to Responsible Gaming settings. Activate self-exclusion, a time-out, or deposit limits immediately — no approval required, no waiting period for reductions.
Professional counselling and support for problem gambling is available in Bangladesh. We encourage any player experiencing serious difficulties to speak with a qualified mental health professional or counsellor.
Important Reminder: Gambling should only ever be funded from discretionary income — money you can genuinely afford to lose. It should never be treated as a source of income, an investment strategy, or a way to resolve financial difficulties. hbajje exists to provide entertainment, not financial solutions. Play within your means and within your limits.
Continue Exploring hbajje
With your responsible gaming settings configured, explore the full hbajje experience — live cricket betting, hundreds of certified slots, and premium live casino games. 18+ only. Always gamble within your means.