hbajje Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and hbajje ("hbajje", "Platform", "we", "us", "our") governing your access to and use of the hbajje website located at hbajje.biz and all associated services, including but not limited to sports betting, casino games, slots, live dealer games, and promotional offers.

By registering an account, accessing the platform, or placing any bet or wager on hbajje, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the hbajje platform.

These Terms should be read alongside the hbajje Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and hbajje. In the event of any conflict between these Terms and any other document on the platform, these Terms shall prevail unless explicitly stated otherwise.

To register and maintain an account on hbajje, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 18 years of age. hbajje strictly enforces the 18+ age requirement and reserves the right to request identity documentation at any point to verify your age.
• You must be a natural person acting on your own behalf. Corporate accounts and accounts operated on behalf of a third party are not permitted.
• You must not be a current employee, contractor, director, or close family member of an employee of hbajje or any of its affiliated companies, software providers, or payment partners.
• You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• You must not be registered on any self-exclusion list applicable to your account or jurisdiction at the time of registration or at any point during active use of the platform.

Each player is permitted to hold one account only on hbajje. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — constitutes a material breach of these Terms.

When registering, you agree to provide accurate, complete, and current information including your full legal name, date of birth, email address, and any other information required by the registration process. You further agree to keep this information up to date at all times.

hbajje reserves the right to carry out Know Your Customer (KYC) verification at any stage of your account lifecycle, including at registration, before processing a withdrawal, or following a change to your account details. KYC documentation typically includes:

• A valid government-issued photo identification document (National ID, passport, or driving licence)
• Proof of current residential address dated within three months (utility bill, bank statement, or similar)
• Proof of ownership of any payment method used to deposit funds

Failure to provide requested KYC documentation within a reasonable timeframe may result in restriction of account functionality or account suspension. hbajje will not process withdrawals until KYC verification is complete to the platform's satisfaction.

You are solely responsible for maintaining the confidentiality of your hbajje account credentials, including your username and password. You must not share your login details with any other person or permit any third party to access your account.

hbajje strongly recommends that all players:

• Use a unique, strong password that is not used for any other online account
• Enable two-factor or SMS-based authentication where available
• Log out of their account after each session, particularly when using a shared or public device
• Notify hbajje support immediately at [email protected] if they suspect unauthorised access to their account

hbajje will not be liable for any loss arising from unauthorised access to your account that results from your failure to keep your credentials confidential. Any activity conducted from your account — regardless of whether you personally authorised it — will be treated as your responsibility unless you have notified hbajje of a security breach in a timely manner.

hbajje uses 256-bit SSL/TLS encryption to protect all data transmitted between your device and the platform. Passwords are stored using industry-standard salted hashing and are never held in plaintext.

hbajje supports a range of payment methods tailored to the Bangladesh market, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Supported methods and processing times may change from time to time; the current list is displayed on the hbajje deposit and withdrawal pages.

Deposits:

• The minimum deposit amount is ৳200.
• Deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited.
• hbajje does not charge platform-side fees on standard deposits, although your payment provider may apply their own transaction charges.
• Deposit funds are credited to your hbajje account promptly upon confirmation from the payment provider. Processing times vary by method.

Withdrawals:

• Withdrawals will only be processed to a payment method that has been used to make a prior deposit, and only to the account registered in your name.
• hbajje may require completion of KYC verification before approving any withdrawal request.
• Withdrawals of bonus-derived funds are subject to the applicable wagering requirements being met in full prior to processing.
• hbajje reserves the right to carry out additional security checks on large or unusual withdrawal requests, which may extend processing times.
• Withdrawal requests that appear to involve fraudulent activity, money laundering, or breach of these Terms will be refused and reported to the appropriate authorities.

hbajje offers various bonuses and promotional incentives to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms published alongside each individual promotion, in addition to these general conditions.

General bonus rules applicable to all hbajje promotions:

• Bonuses are credited to your account only after any applicable qualifying deposit has been confirmed.
• Each bonus offer is limited to one per player, per household, per device, and per IP address unless explicitly stated otherwise.
• Wagering requirements must be met within the validity period stated for each promotion. Bonus funds and any winnings derived from them will expire if requirements are not completed within the stated timeframe.
• hbajje reserves the right to determine which games contribute to wagering requirements, and at what rate. Sports bets, live casino games, and slots may contribute at different rates as specified in the individual promotion terms.
• Bonuses may not be transferred, sold, or exchanged for cash prior to the completion of wagering requirements.
• hbajje reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if it determines that a player has engaged in bonus abuse, irregular betting patterns, or any conduct designed to circumvent wagering requirements.
• In the event of any dispute regarding bonus eligibility or calculation, hbajje's decision shall be final and binding.

hbajje offers sports betting markets across cricket, football, kabaddi, hockey, and other sports. The following general betting rules apply to all wagers placed on the platform. Sport-specific rules are published separately within the respective betting sections.

• A bet is considered accepted only when confirmed by hbajje's system and a bet reference number has been issued. Bets in a pending state are not guaranteed until confirmed.
• hbajje reserves the right to refuse, limit, or void any bet at its sole discretion, including where a bet appears to be placed in error, where the odds were clearly displayed incorrectly due to a technical fault, or where the bet is placed on an event whose result is already known.
• In the event that a sporting event is postponed, abandoned, or otherwise fails to reach its natural conclusion, hbajje will apply the rules published in the relevant sport section to determine settlement. Where no specific rule applies, bets will be voided and stakes returned.
• Live in-play bets are accepted subject to real-time availability. hbajje cannot guarantee continuous availability of in-play markets and accepts no liability for missed betting opportunities due to connectivity issues on the player's side.
• Maximum and minimum bet limits apply per market and per event. These limits are displayed within each betting market and may be adjusted at hbajje's discretion.
• Winnings from settled bets will be credited to your hbajje account balance promptly following settlement. Settlement timelines depend on the nature of the event and the data feeds used by hbajje.

hbajje's casino product includes slots, live dealer tables (including blackjack, roulette, baccarat, Dragon Tiger, and Andar Bahar), crash games, and classic table games. All casino games are provided by third-party software providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi.

• All casino games on hbajje use certified Random Number Generator (RNG) technology that has been independently tested and verified for fairness. The outcome of each game round is entirely random and cannot be influenced by hbajje or the player.
• Game rules, paytables, and Return to Player (RTP) percentages are available within each individual game interface. Players are responsible for reading and understanding the rules of any game before placing a real-money wager.
• In the event of a technical malfunction during a game round — including server disconnection, software error, or any failure that prevents the normal completion of a round — hbajje reserves the right to void the affected round and return the wagered stake. Game history logs held by hbajje and its software providers shall be used to determine the outcome in the event of a dispute.
• Live dealer games are hosted and operated by Evolution Gaming and Ezugi in accordance with their own game rules, which are displayed within each game. In the event of a conflict between the displayed game rules and hbajje's general terms, the game-specific rules shall apply to that game.
• Minimum and maximum bet limits per game round are displayed within each game. These limits may vary by game type, table, and account tier.

The following conduct is strictly prohibited on hbajje and constitutes a material breach of these Terms. hbajje reserves the right to void bets, confiscate balances, and permanently close accounts where any of the following is detected:

• Collusion: Coordinating with other players to manipulate the outcome of a game or to exploit a bonus or promotion.
• Arbitrage and bonus exploitation: Placing bets or using bonuses in a manner designed to exploit pricing errors, guarantee profits irrespective of outcome, or circumvent wagering requirements through low-risk or hedge betting strategies.
• Automated betting: Using bots, scripts, macros, or any automated software to place bets, interact with the platform, or gain an advantage over other players or hbajje.
• Fraud and misrepresentation: Providing false registration information, using stolen or third-party payment methods, creating multiple accounts, or any other form of deliberate deception.
• Money laundering: Using the hbajje platform to process, conceal, or legitimise proceeds of criminal activity. hbajje complies with applicable anti-money laundering obligations and will report suspicious activity to the relevant authorities.
• Account sharing: Allowing any third party to access or operate your account, or accessing or operating another player's account.
• Exploitation of software errors: Deliberately exploiting any software bug, glitch, or technical error to gain an unfair advantage. Any winnings derived from such exploitation will be voided.

hbajje is committed to promoting responsible gaming and minimising the risk of gambling-related harm. The platform provides a range of tools to help players manage their gambling activity, all of which are available free of charge to every registered account holder.

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps from within their account settings. Once set, a deposit limit takes effect immediately. Requests to increase a limit are subject to a cooling-off period before taking effect.
• Session Time Reminders: Players may configure alerts that notify them when a play session has exceeded a chosen duration. These reminders are available across all product verticals including sports betting, casino, and slots.
• Self-Exclusion: Players who feel they need a break from gambling may request a temporary or permanent self-exclusion at any time by contacting [email protected]. Self-exclusions take effect within 24 hours of confirmation and cannot be reversed during the exclusion period.
• Reality Checks: Periodic on-screen notifications are available to remind players of the time elapsed and money spent during active sessions.

hbajje enforces a strict 18+ only policy. If you have concerns about your gambling behaviour, or the gambling behaviour of someone you know, please contact our support team immediately. Gambling should always remain an enjoyable form of entertainment. If it is causing you distress, financial difficulty, or interpersonal problems, please seek help without delay.

Players may request closure of their hbajje account at any time by contacting [email protected]. Upon receipt of a closure request, hbajje will process any outstanding withdrawal of real-money funds (subject to KYC verification and these Terms) before closing the account. Bonus funds remaining at the time of closure will be forfeited.

hbajje reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms
• Failure to complete KYC verification within a required timeframe
• Suspicion of fraud, money laundering, or other illegal activity
• Detection of a duplicate account
• Account inactivity exceeding twelve (12) consecutive months
• Receipt of a self-exclusion request or a request from a recognised responsible gaming authority

In cases of account suspension due to investigation, hbajje will communicate the reason and expected resolution timeframe to the account holder where it is lawful to do so and where doing so would not prejudice the investigation.

All content on the hbajje platform — including but not limited to the hbajje brand name and logo, website design, text, graphics, software, game interfaces, promotional materials, and data compilations — is the property of hbajje or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the hbajje platform without express written consent
• Reverse-engineer, decompile, or otherwise attempt to extract source code from any hbajje software
• Use any hbajje branding, trademarks, or logos in any context outside the platform without prior written approval
• Scrape, crawl, or otherwise extract data from the platform using automated tools

Any unauthorised use of hbajje's intellectual property will result in immediate account closure and may be subject to legal action.

To the maximum extent permitted by applicable law, hbajje's total liability to you arising out of or in connection with your use of the platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total value of real-money deposits made by you to your account in the thirty (30) days immediately preceding the event giving rise to the claim.

hbajje shall not be liable for:

• Any loss of profits, revenue, anticipated savings, data, or business opportunity, whether direct or indirect
• Any indirect, consequential, incidental, or punitive loss or damage of any kind
• Platform downtime, service interruptions, or technical faults beyond hbajje's reasonable control, including acts of God, network failures, or third-party service provider outages
• Errors in odds, game results, or settlement arising from data feed failures outside hbajje's control, provided hbajje takes reasonable steps to correct any such errors promptly upon discovery
• Losses arising from your failure to maintain the security of your account credentials

Nothing in these Terms shall exclude or limit liability for fraud, death, or personal injury caused by hbajje's negligence, or any other liability that cannot be excluded or limited by law.

hbajje collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at hbajje.biz/privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

hbajje will not sell or share your personal data with third parties for marketing purposes without your explicit consent. Personal data may be shared with KYC verification providers, payment processors, and fraud prevention services where necessary to operate the platform and comply with legal obligations.

hbajje reserves the right to amend, update, or replace these Terms at any time. When material changes are made, hbajje will update the effective date displayed at the top of this document and, where practicable, will provide notice to registered account holders via the email address associated with their account.

Your continued use of the hbajje platform after any amendment to these Terms constitutes your unconditional acceptance of the revised Terms. If you do not agree to any amendment, you must cease using the platform and contact [email protected] to request account closure.

It is your responsibility to review these Terms periodically to remain informed of any updates. hbajje recommends checking this page whenever you log in to your account.

If you have any questions about these Terms, or if you wish to raise a complaint or dispute regarding your account or any transaction on hbajje, please contact our support team in the first instance:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Typically within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours; within 24 hours at all other times
• Language: English

hbajje aims to resolve all complaints within five (5) business days of receipt. Where a complaint cannot be resolved informally, hbajje will communicate the escalation procedure applicable to your account. The laws applicable to this agreement and any disputes arising from it shall be those of the jurisdiction in which hbajje operates. Disputes that cannot be resolved through hbajje's internal complaints procedure may be referred to an independent dispute resolution body as notified by hbajje from time to time.